Digital signage is everywhere. And so is USSI Global.

These days, it might be easier to remember where you haven’t seen digital signage. After all, you’ll find it in retail stores, hotels, restaurants, government buildings, churches, and more. And it’s not all passive signage – many schools, shopping centers, and professional campuses have added kiosks and other touchscreen displays to provide visitors with personalized wayfinding assistance and other information. 

From single panels to expansive video walls across multiple buildings, every digital signage installation has its own unique challenges. In particular, outdoor digital signage deployments come with a litany of potential issues. USSI Global provides a one-stop shop for outdoor signage. We can handle everything from permits to electrical work to commissioning of the system. Our technicians are located across the country and are trained for both installation and post-installation service requests. 

“USSI Global is a complete turnkey solutions provider for digital signage deployments,” said Chris Northrup, vice president of operations for USSI Global’s digital signage solutions. “Whether it’s a splashy ‘statement’ display in your lobby or a digital menu board for your drive-thru, we have the solution.” 

But the job’s not done when the installation is complete. USSI Global stands ready to provide service for your digital signage. Our call center is open 24/7, with customer support that can often solve problems without the need for an on-site technician. If you do need us on location, we also offer service level agreements (SLAs) that can provide same day, next day, and/or next business day response times. 

According to Northrup, most service calls are connectivity-related issues. USSI Global can help with diagnostic support, cable replacement, and media player maintenance. Even in the unlikely event that an unhappy customer takes a baseball bat to your display, we can get your signage back up and running quickly. 

When it comes to service, our biggest advantage is logistics. Ensuring equipment availability is crucial. Our logistics network is designed to stock your displays and accessories where and when you need them. We have integrated safeguards to monitor and report any supply chain issues or low inventory, ensuring smooth and uninterrupted operations.

“Digital signage downtime leads to lost revenue. Our customers look to us to get their sites back up and running quickly. That’s why we’re ready with customer support and product inventory to help resolve any issue in the field,” Northrup added. 

Because we have our own tracking website that’s integrated with all the shipping carriers we use. You get just one tracking number from USSI Global. Of course, it may not be necessary – because we offer next day shipping to almost anywhere across the country.