Q&A: Greg Palm, Senior Vice President of Broadcast and Network Solutions

Q&A: Greg Palm, Senior Vice President of Broadcast and Network Solutions Greg Palm, who has been with USSI Global since 1984, was recently promoted to Senior Vice President of Broadcast and Network Solutions. So, we figured it was the perfect time to ask him some questions about the state of the industry… Q: You’ve been […]

USSI at 35: Looking Back and Looking Forward

In 1985, our company was established to cater to the emerging VSAT (very-small-aperture terminal) business. VSAT is a two-way satellite system that became extremely popular when the U.S. government broke up AT&T. Fast forward to today – USSI Global has installed more than 100,000 VSAT systems…

USSI Global Attends InfoComm 2018

infocomm 2018

USSI Global Attends InfoComm 2018 Attending the InfoComm 2018 were USSI Global Director of Business Development, Steve Hathcock, joined by Amanda Flynn also with Business Development. The event welcomed over 40,000 registered attendees from the United States and more than 100 countries, breaking last year’s record. As the largest Pro-AV (audiovisual) trade conference in North […]

Where’s W̵a̵l̵d̵o̵ John Ellison?

Where’s Waldo John Ellison? USSI Global had an opportunity to talk with John Ellison, Field Engineer (FE), about maintaining sites and managing large project deployments. He is not your traditional field engineer. On any given day, you can find him scaling the tallest rooftops in the country or inspecting, troubleshooting and upgrading digital communication equipment. […]

USSI Global Adds Value While Reducing Overhead

reducing overhead

USSI Global is an administrative and IT partner.  We manage and integrate several software platforms via the web.  No matter which software platform is used, external links streamline the flow of data, working with web or customer portals to connect data and companies faster. Our mission is to help our customers transform and expand their […]

The Importance of Quality Customer Service

customer service

For some companies, quality customer service is second to the products they produce. Great companies, on the other hand, recognize that outstanding service goes hand-in-hand with exceptional products. USSI Global does not believe in a one-or-the-other approach when it comes to our business. For us, quality customer service is the reason we are able to […]

USSI Global at NAB Show East 2017

NAB Show East

USSI Global recently attended the National Association of Broadcasters (NAB Show East) trade show in NYC, sending executives from Operations and Sales to meet and network with a number of decision-makers seeking solutions for broadcast equipment and service. For an inside look at the highlights of the show, see what Greg Palm, VP of Broadcast […]

What You Should Know About IP Network Monitoring

IP network monitoring services have gained global presence, speeding load time, and eliminating downtime and bounced transmissions due to delayed connections. Services function 24/7 as systems literally locate any IP address on the internet. Modernizers have taken the new trends to heart. We interact with loyal online consumers through continuous on-demand-platforms, seamlessly integrating technology and […]

Site Remote Monitoring in Our 24×7 Call Center

The USSI Global call center is operating at the speed of technology, as managed service demands increase for remote networks and systems. One major development in this industry is the expansion of support services for internal projects and new business initiatives, most likely due the pace of changing technology and market growth. Managing our call […]

USSI Global Attends InfoComm 2017

InfoComm 2017 is a place where AV companies can gather together to celebrate all the progress that has been made within their industry. It was held from June 14 to June 16 this year, and it set a record as the largest pro-AV show in North America. With 44,077 attending, it’s easy to see that […]