Case Studies
When organizations need world-class support, they rely on USSI Global. Here are some customer success stories that demonstrate how we deliver customized solutions and services.
Dynamic Drive-Thru Experiences
USSI Global was among the few qualified companies with the appropriate experience and business structure to project-manage a turnkey installation plan with challenging, overlapping timelines at restaurants across every state.
Intelsat
According Tom McNamara, Intelsat’s Vice President of the C-Band Transition Program, the company was “extremely pleased” with the outcome of Phase 1, and the close collaboration with USSI Global was critical to the success of the Phase I accelerated relocation.
SES
With the knowledge gained from the initial outreach, USSI Global field technicians provided turnkey systems design, procurement, installation and commissioning of 5G filters and antennas, among other key components.
Interactive Experiences in the Big Apple
USSI Global performed integration and commissioning services, resulting in compact kiosk structures with bright displays that are inviting to passengers and simple to navigate.
Elevated SLAs for Samsung Electronics
No matter what type of commercial venture you have, USSI Global’s elevated SLA Program will speed up response times and help you get back to business as quickly as possible.
Revenue Thru Service
One of the world’s largest coffeehouse chains sought to accelerate repairs and upgrades for its outdoor digital confirmation boards across thousands of US locations.
C-Band Transition
One of the largest TV broadcasters in the United States required a partner to modernize its satellite network for a changing operational environment related to the FCC’s C-Band spectrum transition.
Samsung Fast Track White Glove Service
USSI’s Fast Track White Glove service removes the burden of de-installing, shipping, and returning defective displays to circulation, and accelerates customer request fulfillment.
QSR Customer Experience
USSI Global recruited and managed over 200 teams of technicians while overseeing all phases of this nationwide quick-service restaurant project.
