Why We Offer Global On-Site Repair

Companies who seek to keep up with the digital age expect a lot from their services, and few companies understand this motto better than USSI Global. It’s just one of the reasons why we offer on-site repair globally — because you never know when or where there is going to be a problem with your equipment. It’s our job to keep your communication up and running every second of the day, and we don’t take that responsibility lightly.

We offer global on-site repair so our customers always have someone to turn to in their hour of need. So if your equipment unexpectedly crashes in the middle of the night, you can turn to us to pick up the pieces. If your point-of-sale goes down during the biggest rush of the year, you will not have to sacrifice your sales for a faulty machine. USSI Global has their own high standards when it comes to getting you the service you need, and we think you will see that they easily match (or exceed) your own company standards.

The Nature of Technology

No matter how well an electronic device or communication tool is made, it is never going to be immune to wear and tear or just plain bad luck. There are also certain situations that will always be difficult to account for, no matter how well you keep up with your maintenance and repairs. USSI Global specializes in a number of different fields of communication, including network, broadcast, and digital media. We have a dedicated team of over 4,000 technicians globally. Each one makes themselves available to get your equipment back up and running in as little time as possible. Our team will also do everything to set you up for success, so you are unlikely to face the same problem again.

We Know What You Need

It has been our pleasure to serve our clients and we have decades of experience when it comes to solving problems. You can expect our technicians to be competent and qualified to handle even the most complicated of problems. There are few things more frustrating than watching the clock tick by while you are waiting to get your communication devices up and running again. We know just how damaging it can be for even one network failure to occur. From point-of-sale systems to digital signage to network equipment, we know it is pivotal to get clients fast service.

The best part is you can pick the service level agreement that is right for you. We offer a variety of choices, including 24 x 7 x 4, where you get up to 4-hours of on-site service no matter when you call. We also offer same day guarantees, next-day guarantees, and best effort contracts. Each one is designed to give your company the flexibility it needs to prepare for the worst. No matter which one you choose, you can expect to get nothing but quality when it comes to your repair.

Additional Services

When you choose USSI Global, you choose a company that has seen the evolution of technology for 3 decades. It means that not only do we understand your equipment, but we understand the underlying nature of how that technology fits into the bigger picture of communication advancement. You are getting technicians who not only understand how to fix each problem, but who can provide you with invaluable advice to boost your communication and protect your business from potential threats. Maintenance, program management, logistics, and technical know-how: we are a light in the dark for companies when they have questions or if they have a seemingly unsolvable emergency.

Turn to Us

You can count on us to have the equipment that you need to get you the fastest fix possible. Our logistics centers are as global as our technicians, so everyone has access to the tools they need to take action. These centers store and ship equipment of every kind, and we use every available avenue to get your company back to business. We take every possible precaution available to ensure that we always meet our deadline requirements. So if we give you a time frame, you can trust it will always be met.